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Privacy Policy

Introduction

At SMS Pro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our bulk SMS services.

By accessing our website and using our services, you consent to the practices described in this policy.

Information We Collect

Personal Information

When you register for our services or contact us, we may collect the following personal information:

  • Email address
  • Phone number
  • Business name and contact details
  • Billing information

Usage Data

We automatically collect information about how you interact with our website and services, including:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our website
  • Campaign performance metrics

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our SMS services
  • To process transactions and send related information
  • To respond to your comments, questions, and requests
  • To send administrative messages and updates
  • To monitor and analyze trends and usage of our services
  • To protect against fraudulent or unauthorized activity
  • To comply with legal obligations

Data Protection and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls to personal information
  • Secure server infrastructure

While we implement safeguards designed to protect your information, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

When we no longer need to process your personal information, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete personal data
  • Request deletion of your personal data
  • Restrict or object to our processing of your personal data
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us using the details provided in the Contact section.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Get in Touch

We're here to answer any questions you may have about our privacy practices.

Call Us

+254 712 509826

Contact Form

Send us a message

+254 712 509 826